LEGAL / PRIVACY

Privacy Policy

How SimpleLogic Solutions LLC collects, uses, and protects information when you use our website and platform.

Last updated: May 29, 2026

Overview

This Privacy Policy explains how SimpleLogic Solutions LLC ("SimpleLogic," "we," "us," or "our") collects, uses, discloses, and safeguards personal information in connection with our websites, applications, APIs, and related services (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy.

Policy Details

1. Information We Collect

We may collect the following categories of information:

  • Account details, including name, email address, company, and login credentials.
  • Billing and transaction details from payment providers.
  • Usage, telemetry, and diagnostic data (including logs and metadata).
  • Support tickets, messages, and communication preferences.
  • Information from integrations or linked third-party services.

2. How We Use Information

We use personal information to:

  • Provide, operate, maintain, and improve the Services.
  • Authenticate users, secure accounts, and detect abuse.
  • Process billing, subscriptions, and related transactions.
  • Respond to support inquiries and service communications.
  • Comply with legal obligations and enforce agreements.

3. Legal Bases for Processing

Where required by law, we process personal data under one or more legal bases, including performance of a contract, legitimate interests, legal compliance, and consent.

4. Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences, measure performance, and enhance product experience. You can adjust cookie controls in your browser settings.

5. How We Share Information

We may share information with:

  • Service providers and vendors supporting operations.
  • Payment processors for billing workflows.
  • Auditors, legal counsel, and professional advisors.
  • Authorities when required by law or to protect rights and safety.
  • A successor entity during a merger, acquisition, or asset transfer.

We do not sell personal information for monetary consideration.

6. Data Retention

We retain information as needed to deliver Services, meet legal requirements, resolve disputes, and enforce agreements. Retention periods vary based on data type and use.

7. Security

We implement technical and organizational safeguards designed to protect personal information. No method of storage or transmission is fully secure, and absolute security cannot be guaranteed.

8. International Transfers

Personal information may be processed outside your country. Where required, we apply appropriate transfer safeguards.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access, correct, delete, or receive a copy of your personal information.
  • Object to or restrict certain processing.
  • Withdraw consent where processing depends on consent.
  • Appeal our response to a rights request where applicable.

To make a request, email legal@launchd.sh.

10. Children's Privacy

The Services are not directed to children under 13 (or equivalent minimum age in your region), and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. If material changes occur, we will update the "Last updated" date and provide notice where required.

12. Contact Us

SimpleLogic Solutions LLC
Davidson County, Tennessee (Nashville)
Email: legal@launchd.sh